Early Termination Policy
Last updated: 17 September 2026
At Coogle Aircon, we value our customers and strive to provide
consistent, reliable, and affordable air conditioning maintenance
services. In the event of early termination of a service contract
or cancellation of a booking, the following terms apply.
Deposit Policy
All deposits collected are non-refundable upon cancellation of
bookings. This applies to all services including aircon servicing,
repairs, installation, and aircon ledge netting installation.
Coogle Aircon reserves the right to forfeit the deposit in full
if a cancellation or reschedule of booking is made less than 24 hours
prior to the scheduled appointment.
Early Termination Notice
Customers who wish to terminate their servicing contract before
the agreed completion date must provide written notice to Coogle
Aircon at least 30 days in advance.
Administrative Fee
An administration fee of SGD $50.00 will be charged to cover
processing, scheduling adjustments, and related administrative
costs. This fee is non-refundable and payable upon confirmation
of contract termination.
Service Charges and Refunds
In the event of early termination, any servicing sessions that
have already been rendered will be charged at the standard
(non-package) rate. Refunds for remaining prepaid sessions will
be calculated after deducting the applicable fees for previously
completed sessions and the administrative fee.
Refunds and Outstanding Balance
- Any prepaid servicing sessions that have not been utilised
will be refunded on a pro-rated basis, after deducting the
$50 administrative fee. - If there are outstanding payments for completed services,
these must be settled in full prior to termination.
Acknowledgment
By engaging Coogle Aircon for a service contract or making a
deposit for any booking, the customer agrees to the terms stated
in this Early Termination Policy.
For questions, contact us at
care@coogle.com.sg or
+65 8671 6888.